Senior Care
... touching lives in practical ways

Helping Hands Senior Home Care Testimonials

In 2013 we were fortunate enough to find Helping Hands and were immediately impressed with Janette’s respect for mom and her caring, yet professional manner.  Mom was assisted by Joanne who brought so much fun and laughter with her to every visit.  It was a fit!  When Mom had her annual visit this year, we requested Joanne again.  Mom was so pleased to have someone familiar and to carry on this positive relationship.  Next year we hope Mom will get to visit with Joanne again! I can’t say enough good things about you and Joanne.

All the best, Kimberly

I enjoyed our games of Scrabble immensely ‐ even though she beat me

Frances, Saanichton BC

He thinks she’s wonderful ‐ we all do as well Dad is quite different from when you first met him. I cannot believe the overall improvement in his health and general well being.

R Sebastian, Victoria

It must have been my "lucky day". I picked "Helping Hands" and I liked the friendly reception I received from owner /manager Janette. For four months, I had wonderful care from Joanne. She really brightened my days of confinement, as well as doing household chores and personal care that I wasn't capable of doing. Helping Hands is a good company and they really do care I would recommend them to anyone needing home support.

Sincerely, Irene Dzeoba

She has blossomed in a way I never thought possible and is such a happy person now. There should be a Trish for everybody

Anne, Sidney

Wanda, I know you deeply cared for dad and brought such thoughtfulness and kindness to every visit. I know he cared for you very much and you brightened his life in very beautiful ways. Thank you for everything. I am so grateful.

Barbara P, Victoria

We so appreciate the extraordinary daily care provided to our Mother, Ruth, for the past 3 years by your caring, loving, experienced team members. This special care gave all of our family peace of mind knowing that Mom was safe and comfortable and allowed to her to stay in her own home. Having now reached 103 years of age, she is now in an Extended Care Facility and is still visited by your staff, her former care givers .....amazing. Special thanks to Heidi, Joanne and Lily........Thanks Janette

Sincerely, Bruce & Karen and Family

As her only surviving child, I needed help to keep Helene happy and safe ‐ and I needed more help than her Care Home provided. "Helene’s Ladies" from Helping Hands were always there to let me know when I needed to get her hearing aids fixed, or get her new shoes, or just to let me know how much she enjoyed her visit with their therapy dog And when I managed to make it to Victoria to visit Helene she was always calm and relaxed because she was in good hands and well cared for. I would recommend Helping Hands for anyone who wants to be sure their elderly loved ones have the care and personal attention they need to feel cared for and happy.

Clara Johnson, Vancouver

Janette Kelly and her excellent staff at Helping Hands provided my mother with invaluable care, companionship, and assistance in the last six months of her life.   Knowing that Mom was in such kind and capable hands allowed me to continue to work and live my life with the confidence that Mom was truly valued and safe when with Helping Hands. I highly recommend Helping Hands for their high quality work in senior care, something which I have witnessed first‐hand.

Marjorie Blackwood, Galiano Island, BC

Over the past few months my Mother has had the pleasure of being with Marie‐Noelle from Helping Hands for companionship and light housekeeping support.  Marie‐Noelle was always on time and has demonstrated a keen interest in working with seniors and is very kind, patient and caring.  My Mother was always bright and perky after spending the afternoon visits and outings with Marie‐Noelle. I would recommend Marie‐Noelle as a great companion to anyone.

Jacquie from Victoria

There are not enough "thank yous" to express to you for all the help, encouragement and prayer that Monika gave to our Mom.

The first time Mom told us about Monika we knew God had sent the very best. Being away from home it was so reassuring for us to know Mom was being cared for.

Thank you Monika for your servant heart May God's smile always be upon you.

Kathleen, Garry and Dennis

Thank you so much for all you've done for my Mom, I don't know how I could ever have gotten her into a safe care home and gotten her old home sold and gone without your help I hope you can continue to help my Mom for years to come

Clara Johnson, Vancouver

Mom's day was always brightened when therapy dog Kona came to visit her. She was proud to show her off to her friends who lived in the same facility.   She loved to have Kona sit on her lap and always asked that she come back on our next visit.

Joanne

Helping Hands truly lives up to its name. When looking for a companion for my sister, Gloria, I was most impressed with Janette and her caring companion, Sue.

Janette took Gloria's needs and personality into consideration and matched her with Sue; a relationship which was close from the start. Gloria and Sue shared many adventures together and it was comforting to know that Gloria was in good hands and had made a new friend.

I would strongly recommend Helping Hands to any person or family who are looking for caring and compassionate services for a loved one.

Regards, Dawne

Mom and I want to thank you and especially Sue for the wonderful service you have provided. You have made every effort to accommodate our needs, even on short notice and have provided a consistent companion, so Mom did not have to adjust to many different faces.

I also appreciated your prompt reports after each service and your efficiency in general. I will not hesitate to recommend your services to those needing your assistance...you do indeed "touch lives in practical ways".

Thank you very much Joan Stirling.

Thanks so much for your detailed updates about your observations and visits with my Mom.  I really appreciate reading them.  It is very comforting to me to know that someone else is keeping an eye on how she is doing and helping to improve the quality of her days.  I also really enjoy seeing the pictures.  You have taken some great ones that are now in my photo albums.

S Clark, McKenzie, BC

I had the wonderful experience to meet such a loving lady who has cared for my dad and transported him to see his wife while she has been ill, as mom and dad live in different facilities.

We have had the opportunity to converse and joke with Janette during those visits like she was part of our family. My dad felt very comfortable from day one with Janette and was able to express his most heartfelt emotions and concerns with her, while Janette was able to communicate with him in her gentle way.

My mom also came to love Janette and felt very comfortable during their visits. She never felt that Janette was an intrusion during their visits and had many laughs.

JR, Victoria

Helping hands came to my home every day and ensured my recovery by doing ‐‐ and doing well ‐‐ all the things I was unable to do: all my usual tasks, all kinds of shopping, and a variety of neighborhood errands. I was driven  to my appointments with doctor, hairdresser,  physiotherapist and bank. Importantly, it was the same supportive person, Vivienne, who walked in my door each morning. My recovery was hastened, I am sure, by the consistent and friendly company of this same person, by our shared laughter, and by the forging of a comforting relationship. This personal consistency is one of Helping Hands' basic policies. Also, I was aware always of a back‐up of other services and personnel available to me, and of the high standards and friendly attitude on the part of those in the organization whom I came to know. I now feel that I have made some new friends

  

J Irvine, Victoria

On behalf of my family I am delighted to share our experience of the service provision our mom receives from Helping Hands.

Having Janette as a consistent companion for mom's weekly outings has made all the difference in the world to her overall well‐being; it has also encouraged our whole family, knowing the sincerity of Janette's friendship and her genuine caring attitude. The regular 'in‐touch' reports provide us with peace of mind and we enjoy receiving photos of mom out and about, having a great time

We are thrilled with how things have progressed since that first visit. Mom's attitude has completely changed from, "I don't need a babysitter" to "this is my very good friend, Janette."

Our family is very connected, loving and busy. We visit and care for mom in her Assisted Living residence as much as possible. Having Janette from Helping Hands come alongside as mom's friend and companion during those times in the week when we simply can't be there is a special blessing. It is so freeing to know that mom looks forward to her time with Janette with great anticipation. This extra dimension to her life provides a quality which otherwise would not have been possible. This means so much to both mom and the rest of the family that we are increasing the frequency of Janette's visits each week.

I would whole‐heartedly recommend Helping Hands as a first rate service provider. Thank you Janette and the Helping Hands team.

M McMullen, Victoria

S Clark, McKenzie, BC

I am impressed with the level of professionalism exhibited by you and your staff.

Mom really did enjoy her time with Heidi. I am impressed with the level of professionalism exhibited by you and your staff. I will definitely be using your services again in the future. I don't really get away that often but when I do, you can be sure I will be calling you.

Mary, clients' daughter in Victoria

she understood right away that I needed assistance for my father and that she could help me take some of the pressure off from having to be with him during the daytime. She was organized and very helpful with other resources as well. Lily was his caregiver and she did a great job helping my father out. He told me she was ‘ like his mother’ – always making sure he had everything he needed from tying his shoes, driving him, taking him to appointments on time, talking and sharing stories over coffee. Thanks a bunch to both of you for being there for my father and me.

Dale, Victoria

I am impressed with the level of professionalism exhibited by you and your staff.

Janette Kelly and her excellent staff at Helping Hands provided my mother with invaluable care, companionship, and assistance in the last six months of her life.   Knowing that Mom was in such kind and capable hands allowed me to continue to work and live my life with the confidence that Mom was truly valued and safe when with Helping Hands. I highly recommend Helping Hands for their high quality work in senior care, something which I have witnessed first‐hand.

Marjorie Blackwood, Galiano Island, BC

"I cannot think of enough positive things to say about the Helping Hands companions who visited my friend, Diana for the last 5 months of her life. She died suddenly of a massive brain hemorrhage but before that did not actually need any physical care.  She was experiencing increasing memory loss, had lost her driver's licence and was lonely.  Her only family were a niece and nephew who lived in Toronto.  Lesley, Wanda and Suzanne were her 3 main companions-one of whom spent 2 - 3 hours with her 7 days a week.  They walked nearly every day, drove her to appointments, went shopping, helped with meal preparation and most of all made her feel happy and loved. "

Dea Wallace, Victoria

Helping  Hands have helped my family in many ways which have shown their abilities to not only provide practical assistance, but which have given us amazing blessings. Our elderly WW11 veteran was able to relate with a helper who was knowledgeable in history, was an interested listener, and was a great tea maker! As well, the visiting therapy dog was a comfort and pleasure to have. Just what he needed! My middle aged daughter with many challenges to face, had the blessing to receive a helper who became the most understanding friend she ever has had! Under her intelligent care, my daughter has been able to blossom into a friendly and outgoing person, and express her many hidden talents. The joy brought to her and the family have made us rename our helper, The Angel!

  

Grateful client, Sidney, BC

We so appreciate the extraordinary daily care provided to our Mother, Ruth, for the past 3 years by your caring, loving, experienced team members. This special care gave all of our family peace of mind knowing that Mom was safe and comfortable and allowed to her to stay in her own home. Having now reached 103 years of age, she is now in an Extended Care Facility and is still visited by your staff, her former care givers .....amazing. Special thanks Janette

Sincerely, Bruce & Karen and Family

Helping Hands came into my life at a time when my father’s care had become unreliable and chaotic.  They went above and beyond any care I had experienced in the previous three years.  The transition was smooth and uneventful.  Helping Hands came through at a moments notice and did not overlook any needs my father required.  The care givers were always in great spirits and enjoyed lending a helping hand.  Care, compassion and empathy are what Helping Hands is all about.

Thank you for being there. Janice Betts

Thank you so much for the ‘Helping Hands’ support over the past ten months. The caring support made life easier for my mother. Your services made such a difference in my mother’s life and the weekly updates were appreciated by the family. The world is a better place because of you – my world especially.

Sheelagh, client daughter Victoria BC

Thank you from the bottom of our hearts - but especially mine! 

 

Isabel Albert, daughter of Diana Henderson

2018 Helping Hands. All Rights Reserved.